FAQs

If you still have questions, you can find all of the answers in the following categories:

Will it cost me anything to get a quote?

No, we'll give you a cash 4 car quote free of charge and there's no obligation to accept. Just tell us what type of car you have, and your pickup location, to find out what your car is worth.

How do you work out the value of my car?

When you tell us what vehicle you have and where it is, we compare the scrap prices available at Cash 4 Cars scrap car recycling centres in your area, to find you the best deal for your scrap car.

We may also ask you some questions about your vehicle's condition. If you're unable to answer any questions, we may make some assumptions. Your answers and our assumptions will be shown to you alongside your quote.

We'll use this information to give you the best price available for your car from competing Cash 4 Cars branches in your local area.

When you tell us what car you have and where it is, we compare the scrap prices available at CarTakeBack scrap car recycling centres in your area, to find you the best deal for your scrap car.

We may also ask you some questions about your car's condition. If you're unable to answer any questions, we may make some assumptions. Your answers and our assumptions will be shown to you alongside your quote.

We'll use this information to give you the best price available for your car from competing CarTakeBack branches in your local area.

In addition, your car must meet certain minimum requirements.

What are the minimum requirements?

When we provide a quote, it will be based on the following minimum requirements:

  • you are able to provide photographic ID;
  • your car is free of all finance charges, such as a hire purchase or loan agreement;
  • your car is free from any additional waste, such as litter, refuse or rubbish;
  • your car is accessible (in the case of a collection) meaning that it is parked on solid ground with inflated tyres, so that it can be safely winched onto a recovery vehicle.
  • Your vehicle has a motor and transmission.
  • We cannot do shell only.

If any of the above criteria are not true, the instant quote initially provided may need to be revised. You'll be given the opportunity to provide further details.

What questions will you ask me about my car?

We may ask you some questions about your scrap car's condition such as:

  • Are there any parts missing?
  • Is there any damage?
  • What's the approximate mileage?
  • Do you have the keys?
  • Do you have the registration?
  • Does it start and drive?

If you're unable to answer any questions, we may make some assumptions about your car's condition. Your answers and our assumptions will be shown to you alongside your quote.

These questions are in addition to the minimum requirements.

Does my car have to work correctly?

No, your scrap car doesn't need to work and this will not affect your quote.

How much will I be paid for my car?

The price we pay is tailored to your individual car.

You can find out how much your car is worth by calling us on our 0800 number, text the 022 number or send us an email inquiry. We'll give you an instant, no obligation quote for your scrap or damaged car.

How do I arrange a collection date?

After you've accepted your quote, we'll try to contact you by email or phone to arrange a convenient time for us to collect your car.

If we're unable to contact you by phone and we have your mobile number or email address we may try to send you a text or email. Please check your junk or spam filters to allow emails from info@carremoval.co.nz

When can you collect my car?

We'll do our best to fit in with you and most collections are arranged within the same day.

What happens on the collection day?

You'll need to have some things ready:

  1. your photo Personal ID;
  2. your keys, if you have them;
  3. finally, don’t forget to remove any personal belongings.

On the collection day we'll:

  1. arrive at the agreed time;
  2. check your car's details on the Personal Property Securities Register;
  3. take care of any paperwork;
  4. sort out the payment.

Why do you need to see my Personal ID?

We need to check your Personal ID when we collect your car so that we can check that your car is registered to you and that you have the right to dispose of it.

The Personal ID you should show needs to be photo ID, such as your driver's licence or passport.

What if I don't have the registration for my car?

Don't worry if your car doesn't have a registration, or if it has been cancelled, you can still sell your scrap or damaged car with us.

Can I get any proof to say I've scrapped my car if I want?

Yes, with Cash 4 Cars you can ask for a Certificate of Disposal to be issued to you, which proves that your car has been recycled to the highest of standards.

Please contact us to request one.

Am i able to have my car dropped off to the Cash 4 Cars Yard?

Yes, absolutely

You'll need to have a few things ready:

  1. your personal photo ID;
  2. your keys, if you have them;
  3. finally, remove any personal belongings and rubbish.

When you arrive at the local Cash 4 Cars branch we'll:

  1. check your car's details on the Personal Properties Security Register;
  2. take care of any paperwork;
  3. finally, sort out your payment;

Where can I drop my car off?

With Cash 4 Cars, there's no need to make an appointment, you can drop your scrap or damaged car off at any time during opening hours. The opening times of your local Cash 4 Cars branch in our contact us page.

You can also call us to check on the opening hours of your preferred branch at any time.

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Satisfied Customers